Transplace: Relentless Execution for our Customers

Posted - May 31, 2016

Transplace: Relentless Execution for our Customers

By: Tom Sanderson, CEO, Transplace

At Transplace, we’re dedicated to our customers. This dedication echoes throughout our entire company and resonates with every single Transplace employee; resulting in the development of innovative technology, lean processes and proven best practices. Our commitment to customers means delivering outstanding service every day by combining the proven intelligence and operational excellence necessary to execute transportation management with certainty.

Manufacturers, retailers and distributors of all sizes trust Transplace to manage billions of dollars of freight spend annually. And I promise you, we are relentless in our pursuit of execution with care and precision — which in turn helps these customers outperform their competitors. In addition, we continuously strive to go beyond being just a transactional services provider to develop deeper, collaborative partnerships with every one of our great customers.

What makes Transplace great is the fact that we don’t settle for status quo and we’re never satisfied. Our strong commitment to providing exceptional solutions and services has led to record growth for our company. And while we’ve expanded, it’s important to remember that we are still the same Transplace, with the same core values and dedication to our customers. One of our four company Core Values is “Thrill the Customer” and I personally hand out this challenge coin to Transplace team members who go above and beyond in demonstrating this core value to our customers. Our continued growth allows us to better serve our customers through enhanced size, scale and functional expertise.

As a company, while we’re certainly focused on serving customers today, we’re also proactively looking ahead to create a better supply chain future. We’re making sure that we’re prepared for 2017 and beyond, so that our customers continue to see added network efficiency and enhanced operational excellence.

We gauge our success in this mission not only by customer renewals and expansions, but also through industry recognition and awards. Each year, Inbound Logistics publishes its annual “Top 10 3PL Providers” list, which recognizes service providers that are “best equipped to meet and surpass readers’ evolving outsourcing needs.” We have been honored to have appeared on this list 13 years in a row, and this continued recognition is a testament to both the outstanding people we have at Transplace and to you – our customers.

Being named a Top 3PL for a 14th consecutive year would truly be a tribute to our relentless pursuit of excellence, and would continue to validate that we are achieving our ongoing mission to execute transportation management with the certainty that our customers need.

If you haven’t already, we hope that you take a moment to vote for Transplace.