Today’s TMS deliver more than freight savings
For decades, transportation management system (TMS) software has been an effective tool for helping shippers and third-party logistics service providers (3PLs) cut freight costs, plan routes, and select and manage carriers. But these days, many companies are discovering new uses for their TMS applications. They’re turning to the software to handle a wide variety of tasks, such as managing capacity in a constrained market and making cost/service tradeoffs, all with the end goal of improving customer service.
As for what’s behind the trend, it’s partly because the economic sands keep shifting under the users’ feet. Changing economic conditions can alter a company’s concerns and priorities from year to year, said Frank McGuigan, CEO of Frisco, Texas-based 3PL Transplace.
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