Managing for Daily Improvement: Bridging the Gap Across Teams and KPIs
Lean Six Sigma (LSS) thrives on the notion that there is always room for improvement, and it looks to eliminate defects that can hinder the flow of a process from moving toward its performance end goal. On the day-to-day ground level, as challenges arise, solutions are sought not by looking in the rearview mirror asking what could have been done. The question to pose instead is “How can we improve?” to prevent future challenges. This is accomplished with help of the people who touch every part of daily operations through a process called managing for daily improvement.