Reengineering Your Supply Chain: Q&A With Brooks Bentz
Manufacturers know they need to make their supply chains as lean and efficient as possible, but it can be hard to know where to start and what to prioritize. I had the opportunity to discuss supply chain optimization with Brooks Bentz, the president of Supply Chain Consulting Services at Transplace. He gave insight on best practices and obstacles to avoid, as well as how to measure supply chain success, how to combat tightening capacity and how to automate operations.
Bridget Bergin: What are some major obstacles to achieving an efficient supply chain?
Brooks Bentz: The major obstacles stem from trying to operate 21st century supply chains with last century’s operating practices. Change has been with us since the beginning of time, but what has radically shifted recently is the speed at which change is occurring. We’ve described this as a state of “permanent volatility.” Expectations are up, product life-cycles are down and supply chains are not facile and flexible enough to respond dynamically to rapidly changing markets.
Leading-edge and bleeding-edge technologies are now available that can change the face of logistics and transform supply chains into the more dynamic and responsive functions that are required to meet customer expectations and improve the customer experience. This requires a different vision and mind-set and also requires the technological underpinnings to make it all work in a unified, holistic fashion. The bottom line is this: everyone needs better, more accurate information much faster to enable better management decision-making and superior execution.
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